Thank you for choosing KNOWHOW CONTRACTORS! Here we provide detailed information about shipping, including domestic and international shipping policies. Please read carefully before placing an order.

1. Shipping Areas
Domestic Shipping: We offer shipping services within the United States and are available to all US addresses.
International Shipping: We also offer international shipping services, covering multiple countries and regions. Please confirm specific international shipping availability when placing an order.

2. Processing Time
All orders will be processed within 1-3 business days after receipt. Processing time may vary due to inventory availability and order complexity.

3. Shipping Methods
We use a variety of reliable shipping services, including but not limited to:

Domestic Shipping:

United States Postal Service (USPS)
FedEx
UPS
International Shipping:

DHL International Express
FedEx International
USPS International Service

4. Shipping Costs
Domestic Shipping Costs: Costs are calculated based on order weight and destination, and can be confirmed at checkout.

International Shipping Costs: Costs are calculated based on destination country, order weight, and shipping method. Customers are responsible for possible customs duties and import taxes. Specific charges will be displayed at checkout.

5. Delivery Time
Delivery time depends on the destination and the shipping method selected:

Domestic Shipping:

Standard Shipping: Approximately 3-7 business days.
Expedited Shipping: Approximately 2-3 business days.
Next Day Delivery: Orders must be placed before the afternoon deadline, limited to certain areas.
International Shipping:

Standard International Shipping: Approximately 7-14 business days (depending on the country).
Delivery time does not include processing time and may be delayed due to force majeure factors (such as weather, holidays, etc.).

6. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and link. With this tracking number, you can get the shipping status of your order in real time.

7. Failed Delivery
If the package is returned during shipping or the address information provided by the customer is incorrect and caused undeliverable, we will contact you to confirm the address and re-ship, and additional shipping fees may be charged.

8. Customs Duties and Import Taxes
For international orders, customers are responsible for any customs duties and import taxes that may be incurred. The specific fees may vary depending on the regulations of the destination country. It is recommended that you contact your local customs office for relevant information before placing an order.

9. Shipping Issues
If you encounter any problems during shipping (such as delays, damaged or lost packages), please contact our customer service team in a timely manner and we will be happy to assist you.

Thank you for choosing KNOWHOW CONTRACTORS, we look forward to providing you with quality products and services!